Welcome to Arobh Ele — where travel dreams turn into unforgettable journeys. Your privacy is at the heart of everything we do. This Privacy Policy outlines how we collect, store, use, protect, and disclose your personal information when you access our website, mobile platforms, booking services, or interact with our support teams.
This Privacy Policy is a legally binding digital document governed by the Information Technology Act, 2000, including the Reasonable Security Practices and Procedures and Sensitive Personal Data or Information Rules, 2011. By accessing our services — whether through browsing, booking, chatting, or submitting information — you consent to the terms laid out below.
We value your trust, and this policy reflects our strong commitment to transparency, compliance, and data responsibility.
This Privacy Policy governs the personal and non-personal data collected from:
This policy applies regardless of the device used or geographical location from where the website is accessed.
We only collect what is relevant, necessary, and lawful — no more, no less.
A. Personal Identifiable Information (PII)
These are details that can identify you as a specific individual:
B. Travel-Specific Preferences
C. Financial & Transactional Information
D. Technical and Usage Data
E. Cookies and Online Tracking
We use cookies, pixel tags, and similar technologies to:
You may manage your cookie preferences directly in your browser.
We process your data to provide a seamless and secure travel experience, which includes:
We do not use your personal data for automated decision-making or profiling without explicit consent.
We process your personal data under the following legal bases:
You may withdraw consent at any time without affecting the lawfulness of prior processing.
We maintain strict control over your information and share it only where necessary and legally permitted.
We may share your data with:
All partners and vendors are contractually bound by strict data processing agreements ensuring confidentiality, integrity, and security.
We empower you with complete control over your personal data. You have the right to:
To exercise any of these rights, email us at: info@arobhele.com
We keep your data only for as long as necessary. After that, we safely delete or anonymize it.
We implement multiple layers of defense to ensure your data stays safe:
No system is invulnerable, but we continuously update and test our defenses to stay ahead of threats.
We use the following types of cookies:
You may disable cookies anytime through your browser settings.
Our site may include hyperlinks to third-party platforms — such as hotel sites, airline portals, visa consultancies, and tourism boards.
We are not responsible for the privacy practices of external websites. We strongly advise you to review their respective Privacy Policies before sharing your information.
Arobh Ele does not knowingly collect or process personal data of individuals under the age of 18, in accordance with the Digital Personal Data Protection Act of India, and under the age of 13 as per international standards such as those in the United States (COPPA).
If we become aware that a minor has submitted personal information without verifiable parental consent, we will promptly delete such data.
Parents or legal guardians are requested to contact us at info@arobhele.com to request the deletion or correction of such information immediately.
By interacting with Arobh Ele, you agree to receive:
You can unsubscribe from marketing communications at any time by emailing us at info@arobhele.com
In compliance with Section 5 & 7A of the IT Rules 2011, the following individual is appointed as our Grievance Officer:
👤 Name: Abhishek Thakur
📧 Email: info@arobhele.com
📍 Address: 277, Shyam Nagar Rd, Ram Nagar, Mant Khas, Dharamshala, Himachal Pradesh 176215
📞 Phone: +91-85805-43551
Note: Under the "Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021". All grievances will be acknowledged within 24 hours and resolved within 15 business days from the date of receipt, in accordance with applicable Indian laws.
We may update this Privacy Policy periodically based on:
Changes will be posted with a new “Effective Date”. Your continued use of our services indicates your agreement with the updated policy.
For any questions, feedback, or concerns regarding this Privacy Policy, please contact:
📧 Email: info@arobhele.com
🌐 Website: www.arobhele.com
📍 Office Address: 277, Shyam Nagar Rd, Ram Nagar, Mant Khas, Dharamshala, Himachal Pradesh 176215
📞 Customer Support: +91-85805-43551
